FAQ
How can I track my order?
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
What payment methods do you accept?
• We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for added convenience.
Do you offer international shipping?
• Yes, we offer international shipping to select countries. Please contact our customer service team for more information on international shipping rates and delivery times.
Can I modify or cancel my order after it has been placed?
• Unfortunately, we are unable to modify or cancel orders once they have been placed. Please review your order carefully before completing the checkout process.
What is your sizing chart?
• Our sizing chart is available on each product page to help you find the perfect fit. If you have any questions about sizing or need assistance, please don’t hesitate to contact our customer service team.
How do I initiate a return or exchange?
• To initiate a return or exchange, please contact our customer service team at zoemain1804@gmail.com to obtain a Return Authorization (RA) number. Please refer to our Return and Exchange Policy for detailed instructions.
Do you offer gift cards?
• Yes, we offer gift cards for purchase on our website. Gift cards are available in various denominations and can be used towards any Zoemain purchase.
How can I contact your customer service team?
• You can contact our customer service team via email at zoemain1804@gmail.com Our team is available to assist you with any questions or concerns you may have.
Do you offer discounts or promotions?
• We occasionally offer discounts and promotions to our customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and promotions.
How can I stay updated on new arrivals and product launches?
• To stay updated on new arrivals, product launches, and exclusive offers, subscribe to our newsletter and follow us on social media platforms such as Instagram, TikTok, Pinterest